Frequent Questions
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  1. What kind of pets do you allow? Do you permit exotic pets?
    Cats and dogs up to 100 pounds.
  2. How many pets may I have?
    Two pets per unit.
  3. Are there any deposits, special fees, or monthly charges to have a pet?
    There is a one-time $350 non-refundable fee per unit and a $300 refundable deposit per pet.
  4. What must I bring with me to tour an apartment?
    A form of identification (ID/DL/Passport).
  5. What are your fees and monthly charges?
    $35 per application.
  6. What are the income and credit qualifications?
    3x the rental amount, no criminal, no evictions, proof of income.
  7. What is acceptable “proof of income” to sign a lease?
    Check stubs, income tax form.
  8. What happens if I qualify for an apartment, but my roommate does not?
    Only you can move forward with leasing, not your roommate.
  9. Is my security deposit totally refundable?
    Depending on the condition of the apartment.
  10. If I get a job transfer, can I break the lease?
    Lease may be broken with a 30 day written notice and payment of a reletting fee. Tenant will still be liable for the remainder of the lease if not able to sublet the apartment.
  11. Can I change to a month-to-month lease plan after my first year?
    No
  12. What utilities are included in my lease?
    None
  13. How long is the term of the lease?
    We offer 6 month, 9 month and 12 month leases. Move in specials do not apply to 6 month leases.
  14. Do you accept leases for short terms?
    No
  15. Am I required to have renter’s insurance?
    No
  16. Do you offer furnished apartments?
    No
  17. Do you offer corporate apartments?
    Yes
  18. If something needs to be repaired in my apartment, how do I report it?
    In writing through email at maintenance@villaregale.com or at the leasing office.
  19. When is my rent payment due?
    On the 1st of each month.
  20. What day of the month am I liable for a late charge?
    On the 4th of each month.
  21. Will you accept electronic payments from my bank?
    Rent may be paid via e-check through our portal.
  22. Is there a place where I can pay my rent after office hours?
    No. A money order/cashier’s check can be mailed to the PO Box or it can be paid online.
  23. There is a person who might be staying with me for a while, is that permitted by the lease?
    Guests are permitted to stay for 5 days. Anyone staying longer must be approved by management.
  24. Do you have reserved parking?
    Yes
  25. I have a motorcycle, where can I park it?
    Motorcycles can park in unassigned parking spots.
  26. My children live with me in the summer; do I need to notify your office when they arrive?
    Yes
  27. Can I install my satellite dish at my apartment?
    No. There is one satellite that services all apartments.
  28. Do you have cable services?
    Yes
  29. Does the property have a fitness center?
    Yes
  30. Does the property have a swimming pool?
    Yes
  31. Does the property offer on-site recycling?
    No
  32. Are gas grills permitted at your property?
    No
  33. Is there any additional storage space available at your property?
    No
  34. Are residents permitted to paint their apartment?
    No
  35. Will you accept my delivery packages for me?
    No
  36. Do you have a list of Preferred Employers?
    First responders, teachers, medical employees. Proof of employment required.
  37. How is your property different from the competition?
    1) Fiber internet 2) Snap power 3) Exceptional leasing service
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Frequent Questions
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